BKSP Terms & Conditions

The following information sets out the conditions of use of WWW.BKSP.STORE (“the website”). BKSP of abn 60 774548 792 , (“we” or “us”) are the operators of the BKSP website.

 

applicability

1. by accessing this website, you have agreed to be bound by the terms and conditions as set out below.

 

governing law

2. you agree that in the event of any dispute of any nature that may arise between you and us, these terms and conditions shall be governed by and construed exclusively in accordance with the law of Australia.

 

disclaimer

3. you understand and accept that to the fullest possible extent permitted in law, we accept no responsibility for any loss or damage, or injury caused to you or your hardware or software whether such loss or injury is caused directly or indirectly by your use of this website.

 

copyright and plagiarism

4. you acknowledge that we own or may own or control copyright and/or other intellectual property rights in the look and feel of the website and its contents including any sounds, music, text, graphics, data, stills, photographs and moving images. such intellectual property rights shall include all registered and unregistered intellectual property rights of any type or nature including trademark and copyright. you further agree that you will not infringe these rights by any method or manner now known or as may exist in the future.

 

purchase terms

5. in the event that you buy any goods or services using our website you will be bound by such terms as are notified by us to you in the process of the purchase, as indicated on the website or on any email received by you from us in the course of the purchase process.

6. in the absence of any email sent by us to you, the terms will be as specified within these terms and conditions or those specified on the website itself concerning the price of the goods, the methods of acceptable payment and the timing of such payments, and the requirement by you to pay such additional carriage and freight charges as may be specified on the website.

7. we have no responsibility to supply to you any goods or services as may be advertised for sale or supply on our website. when you place the order for goods or services, you are making a legal offer to us, which we may or may not accept. a legally binding contract will only exist between us when you receive written confirmation from us (by e-mail or otherwise) that confirms your order.

8. in the event of any discrepancy between the terms and conditions specified or highlighted on the website, and these terms and conditions, and or such terms and conditions as are specified in an email sent to you by us, in the course of a purchase, the prevailing terms will be those most favourable to us.

 

variation

9. No terms agreed between us will be varied unless such a variation has been agreed by us in writing. However, we reserve the right to supply to you, goods that are of an equivalent style, type and quality as those selected by you from the website, at the same price than those you ordered.

 

cancellation and returns goods

10. You may return such goods as are supplied by us to you provided: you register your return by logging in to your account and clicking the returns link within 7 days of receiving your order. Once completed you are then required to return the items to BKSP at:

BKSP Returns
PO BOX 218 Geelong Victoria, 3220 Australia

The return items must be returned in their original saleable condition, unwashed and unworn, with tags attached. Items marked as final sale will be not be accepted for return for credit voucher or refund, and will be returned to the customer’s original order address.

The items are returned at the expense of the buyer for orders delivered to addresses in Australia and New-Zealand. For all other locations items are also returned at your expense to the return address specified above; if the return conditions are met we will provide a store credit to you for the amount you originally paid for the items (excluding shipping fees) within 7 business days from the date we receive the goods back from you. Please allow 10 business days for the store credit to be allocated to your account.

Goods purchased “on-sale” will not be refunded other than in the event of them being faulty.

We will not be responsible for any return packages sent to us which are sent by other than a trackable mail or freight method. we recommend registered post.

 

return and exchange: goods

11. we do not offer exchanges through our online store, if you wish to exchange your purchase for an alternate item we recommend placing a new order and requesting a refund or credit voucher, whichever the original purchase is eligible for.

The return items must be returned in their original condition, unwashed and unused, with tags attached.

 

non-returnable goods

12. In the following circumstances goods shall be treated as being “non-returnable”: where the price of the goods was dependant on fluctuations in the financial market outside of our control; where the goods have been at your request personalised; where the goods by their nature cannot be returned; goods which by their nature for hygienic reasons cannot be resold once returned including goods which have been worn, washed and used.

 

ownership of the goods and risks

13. Ownership and risk of damage to the goods passes to you upon delivery at your specified delivery address. we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. if you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery and fulfilment by us.

 

rights of third parties

14. This agreement is between you and us and not any third party, and this agreement is not intended to confer any rights of any nature upon any party other than you and us and our legal associates.

 

privacy and data protection

15. We have provided a privacy policy that can be accessed on this website by way of privacy link, and that policy should be regarded as part of the terms and conditions of use of this website.

 

communications from us to you

16. if you have any queries or concerns relating to our website or our products or services or these terms and conditions please forward your query to the following email address:
enquiries@bksp.store

17. if you do not wish to receive unsolicited information about future products or services from us, then please inform us in the manner specified on our website or email us as indicated above simply stating: unsubscribe. alternatively, you can request that you be excluded from receiving such information by calling +61 421913441

 

communications from you to us

18. if now or in the future our website facilitates you sending us information, images, comment or data of any nature by email or otherwise which is then displayed on any notice board, open discussion forum or similar communally accessible and interactive site, you must ensure that such material is not defamatory or offensive, untrue, racially offensive or an incitement to racial hatred or otherwise in breach of an individual’s right to privacy or human rights or actionable in law in any jurisdiction.

19. in the event that you do post such material on our website, such consequences that may directly or indirectly follow will be entirely your responsibly and not ours, and you agree to indemnity and hold us harmless from any action or consequences that may arise in such circumstances.

20. in the event that we receive any material from you that in our view (whether reasonable or unreasonable) is potentially actionable or otherwise objectionable, we reserve the right to withdraw the material without notice or reason, and without giving rise to any claim by you against us for so doing.

21. all information that you supply to us under any circumstances shall be to the best of your knowledge and belief, true and accurate, and not misleading in any manner.

 

helpful advice

22. please take full responsibility for your own security when using the internet and do not under any circumstances disclose your bank details, credit card details, your personal username or password or other such information to any other person unless you are confident that the information will not be misused by that person.

23. please also ensure that you do not leave your personal computer unattended while it is in operation unless it is safe to do so and be aware that public forums and chat rooms are often used by people as a means of exploiting others and obtaining personal information about you.

 

gift vouchers

24. in these terms and conditions:

“activate” means the initial loading of value onto a BKSP gift voucher.
“aud” means the currency of the commonwealth of Australia.
” BKSP gift voucher” means any BKSP gift voucher card and/or BKSP gift voucher, including e-vouchers.
“card balance” means the unspent value of a BKSP gift voucher.

25. the terms and conditions set out in clauses 24 to 49 apply to all BKSP gift vouchers.

26. you agree to be bound by these terms and conditions by purchasing, activating, using, or attempting to use a BKSP  gift voucher or by making a transaction enquiry or exercising any right to redeem value loaded on a BKSP gift voucher.

27. if you are giving a BKSP gift voucher to another person, you should ensure that the recipient is aware of the terms and conditions apply to the BKSP gift voucher and the relevant expiry date of the BKSP gift voucher.

28. BKSP gift vouchers can be purchased at our online store.

29. BKSP gift vouchers activate when purchased.

31. once you purchase a BKSP gift voucher you cannot subsequently add value to it.

32. you can check your BKSP gift voucher balance on our website.

no change is given and any balance that remains on the card can only be used in whole or part against future purchases.

33. the expiry date of BKSP gift vouchers is printed on each BKSP gift voucher. any balance that remains on the card after expiring will not be available for use.

34. electronic BKSP gift vouchers (“e-vouchers”) are available to purchase online at BKSP.STORE e-vouchers will be received by the nominated recipient via email within 5 minutes of ordering and are delivered active. BKSP e-vouchers can be redeemed at BKSP.STORE  by entering the e-voucher’s number and pin number when prompted.

35. you must treat your BKSP gift voucher like cash. if your BKSP gift voucher is damaged, please contact US . however, we have no obligation to replace or refund value for lost or stolen BKSP gift vouchers.

36. we reserve the right to place a stop on BKSP gift voucher if: you report that your BKSP  gift voucher has been lost or stolen, or we believe (or reasonably suspect) that you have used your BKSP gift voucher (or will use) your BKSP gift voucher contrary to these terms and conditions.

37. you are responsible for your BKSP gift voucher and are liable for all transactions made using your BKSP  gift voucher.

38. BKSP gift vouchers may be used as personal or business gifts but must not be used in connection with any marketing, advertising or other promotional activities unless you obtain prior written approval from BKSP.

39. use of our name or brands or any names and logos of BKSP other than in connection with the purchase or use of BKSP gift voucher) is strictly prohibited.

40. if you have any requests about your BKSP  gift voucher, please  email us at sales@bksp.store

41. your BKSP gift voucher can be redeemed for goods online at BKSP.store up to the value loaded onto your BKSP gift voucher. any value redeemed is deducted from the BKSP gift voucher balance.

42. BKSP gift vouchers should be treated as cash. they cannot be replaced if lost or stolen. once activated, BKSP gift vouchers may only be used for purchases at BKSP.STORE. BKSP gift vouchers cannot be returned or exchanged for cash. items purchased using a BKSP gift card or voucher cannot be returned for cash.

43. the available funds on a BKSP gift voucher can be verified on request or at time of purchase online. no change is given and any balance that remains on the card can only be used in whole or part against future purchases of BKSP goods .

a BKSP gift voucher expires 36 months after purchase unless stated on the back of the gift voucher. any balance that remains on the card after expiry will not be available for use.

44. you cannot resell or on-sell BKSP gift vouchers.

45. your use of the BKSP gift voucher at a BKSP store is subject at all times to the policies (and, where applicable, other terms and conditions) of BKSP regarding the goods made available by it.

46. where the price of the goods being purchased with the BKSP gift voucher exceeds the BKSP gift voucher balance, you must pay the amount exceeding the BKSP gift voucher balance by an alternative payment method at the discretion of BKSP.

47. once your BKSP gift voucher has reached a nil balance it cannot be re-activated.

48. if you have any questions about BKSP gift vouchers or if you wish to make a complaint about your BKSP gift voucher, please email us using the “contact us” section of BKSP.store all questions and complaints will be responded to within five (5) business days of receipt.

49. we can change or update these terms and conditions at any time and will publish the updates on BKSP.store. Kindly check these terms and conditions when you visit BKSP.store. If you have purchased a BKSP gift voucher, the terms and conditions current at the time of purchase are valid. you should keep a copy of the terms and conditions provided to you at the time of purchase.

 

Afterpay terms of use

To make a purchase using afterpay you will need:

  • A debit or credit card
  • To be over 18 years of age
  • An Australian residential address

to use the service: add items to your shopping bag (up to the value of $1500) and checkout as normal
select afterpay as your payment method – you will be redirected to afterpay
register or login to your afterpay account and confirm payment

Important information:

1. afterpay is an interest free payment plan option

2. a $1500 transaction value limit applies to afterpay purchases made at BKSP.store

3. the funds for the first payment must be available on your nominated card at the time of checkout.

4. for first time afterpay customers online, or customers yet to complete a full payment cycle with using afterpay, the first payment will be taken at the time of transaction with the remaining three payments deducted each fortnight over the remaining 6 weeks. for all future payments after the first completed purchase, the initial payment will be debited 14 days after the transaction.

5. if you wish to return your goods, complete the online returns process via request a return. please note, refunds are not available on afterpay purchases for change of mind or incorrect choice at BKSP  store, in accordance with the BKSP return policy and relevant consumer legislation.

6. when you link your afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. please refer to your card issuer’s terms and conditions for full details.

7. if a payment is due from you but not received by afterpay in accordance with the payment schedule, a $10 late payment fee will be charged, with a further $7 late payment fee added seven days later if the payment remains unpaid. for more information about afterpay terms and conditions, visit the afterpay website.

for more information about the BKSP return policy, please visit our return policy.

 

promotional discounts

1. BKSP offers 10% off all full price items in your first order at BKSP.store when you sign up to the BKSP newsletter. to sign up, please use the sign up form that appears when browsing BKSP .store or in the bottom footer. you will receive an email including coupon code immediately after signing up at BKSP.store  to redeem discount, enter coupon code at checkout. offer is non-transferrable, valid for one-time use only and cannot be used in conjunction with any other promotional code or offer. offer cannot be applied to previous orders and BKSP is not obliged to refund or reimburse any discount amount on prior orders placed without coupon code applied. please contact sales @bksp.store for assistance in receiving or redeeming coupon code.